Gandhinagar, Thursday: For a thorough study of CM-Dashboard connecting CM to CITIZEN and to obtain
quality information The Chief Secretary of the Government of Kerala, Shri V.P. Joy visited the Dashboard
which is functioning at the Chief Minister’s Residence in Gandhinagar under the direct guidance of Chief
Minister Shri Bhupendra Patel. He spent two-and-a-half to three hours at the Chief Minister’s residence
and got acquainted with all the necessary details of the CM-Dashboard.
Chief Principal Secretary to CM Shri Kailashnathan, alongwith Secretary explained him the features of
the CM-Dashboard and about its comprehensive procedure. Chief Secretary Shri Pankaj Kumar was also
present on this occasion. The Chief Secretary of Kerala lauded the initiative developed by Gujarat using
state-of-the-art technology in the field of full real time monitoring. He further said that, this method of
monitoring the various government services available to the people and getting the feedback from the
beneficiaries which is the leading force towards good governance.
Shri V.P. Joy said that, following the suggestion of Prime Minister Shri Narendra Modi to study the
initiative taken by Gujarat for transparent as well as real time monitoring of public delivery services
system and public interest schemes, he has come to visit along with the senior officials of Kerala to get
familiar with the CM-Dashboard. Giving the details of this innovative initiative of CM-Dashboard to the
Kerala delegation, it was informed that all the basic facilities like benefits of public welfare scheme, ST,
light, water are easily available through 26 government departments and district-taluka level offices in
the state. Real time monitoring can be done from Gandhinagar through CM-Dashboard. All the districts
of Gujarat and all the different administrative departments and their schemes are monitored on a single
window platform by 3,400 predefined indicators. Through this platform, the Chief Minister is constantly
monitoring the administrative functions of all the important officials of the state.
Not only that, during the pandemic complete details about hospital beds, oxygen supply, availability of
medicines, etc. could be obtained through the video wall of this dashboard. The Chief Secretary of
Kerala expressed keen interest in getting himself updated and acquainted to all the details and also
appreciated the working method of the beneficiary feedback system.